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Monday, August 8, 2022
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MAN SENT PANASONIC OVEN FOR REPAIRS, GETS IT BACK WITH DOOR MELTED

A Facebook user, Brian Tan Tze Mian, shared online about how he sent his Panasonic Microwave Oven for repairs to Panasonic.

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Here is what he said

First time posting and want to rant on the inefficient repair job by Panasonic Singapore (Job No. PSP-ASC-2205-000453)

Sent in an almost brand new Panasonic Microwave Oven NN-CD565BYPQ on 17 May 2022 (Bought $369 from COURTS on 29 Dec 2021).

Door seal seems to have melted (first time seeing this kind of defect).

Was told it should have taken about a week or two to be repaired.  But 2nd, service center starts to give me excuses of waiting for parts.  I wonder how many parts are needed to just repair or even replace a door.

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Today, after a month long wait, I was given an excuse that the “China market just opened and spare parts have not arrived and will arrived next week”. 

This is by far the worse ever experience I have with Panasonic.

Thank goodness I still can use my trusty 6yrs old Philips HD9240 Airfryer Xl to heat up food when needed.

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Source: Brian Tan Tze Mian on Facebook

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