A man posted a Facebook post stating the customer service experience he receives from ViewQuest.
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Here is his story:
“Viewqwest has the most incredible customer service, for example, if you want to activate/deactivate the VPN service, you have to call their hotline – each time 45mins to an hour.
Three occasions I’ve called, twice I was cut off after getting through and had to call again. This time, I called regarding the slow speeds, line was cut off and so I sent in an email.
Instead of calling me back ASAP, they arranged for a callback with a 9 hour window stretching from the afternoon to past midnight.”
Customer service want call the customer after 12 midnight
