Food delivery services have become increasingly popular in recent years, especially during the pandemic when people are encouraged to stay at home. While these services offer convenience and ease, there are instances where customers encounter issues with their orders. Recently, a customer in the Woodlands/Admiralty area in Singapore made an order through GrabFood around 3am, but the food took an hour and a half to be prepared. However, the situation took a turn when the rider marked the delivery as “delivered” even though the food never arrived, and became uncontactable. This incident serves as a reminder for customers to be cautious when using food delivery services and to report any issues or suspicious behavior to the platform.
Here is what the netizen said:
Made an order for grabfood around 3am and it took like an hour and a half to be prepared. Once the notification from grab said the food is on the way, this fella just press “delivered”. Food never arrived and rider was uncontactable. Beware of this guy. Woodlands/Admiralty area.
Here are what netizens think:
Try food panda next time.. if late den call n complain n they will refund you.
No point ‘becareful of this rider’ we can’t choose which rider delivers our food.
Next time use Mcdelivery. Within 30mins will arrive, I gave up on GrabFood delivery. It’s taking so long since dk when. Their delivery time is very bad…
Sometimes accidentally press then the fella donno what to do.. don’t know how to contact cs and stuff….
He ate it himself??? You complained at grab? Usually you would get a refund without problems at least,no?
Lazy people always got surprised treats. Anyway grab is getting bad to worst.
I’ve experienced this a few times, so i have a habit to screenshot e delivery rider pic w e delivery no.! If I din rcv my order, but stated delivered I will ask for refund Grab will refund u e $$