my mom was just completely scammed of everything. she was sent $3,500 from (mobile banking) and was called from what she thought was her “bank” (she thought it was her bank because they mimicked the banks phone number) telling her it was fraudulent and gave them all her information in order to fix it. once she realized she was scammed she called her actual bank and they told her they have to do an investigation that can take up to 10 days and even then they might not refund any of her money. she is so extremely overwhelmed she is threatening killing herself and selling our house and i don’t know what to do. i’m shaking in fear for what is going to happen as my mom supports my family. so please if anyone has any advice or experience in this please tell me.
i don’t know what to do we have no family in the state we live in and this just killed us we weren’t very wealthy before this but now it’s hopeless please help i’m sorry if this is the wrong subreddit
edit : sorry for the confusion but they started with 3500 but after she gave the information they went through her accounts and wired everything she had. they took the money she inherited from my grandpa and everything she had saved up.
Here are what netizen said:
My best advice:
- File a police report ASAP. It doesn’t matter if they get to the bottom of anything or not; what matters is that your mother goes on the record with law enforcement, attesting to the fact this was fraud and she is a victim. It makes her case with the bank 1000000% more credible and forces the bank to take her claim seriously. Otherwise, they can and WILL blow her off.
My heart truly goes out to you and your mother. I’m so, so sorry. Please know you are in good company — this scam is widely prevalent and has upended MILLIONS of lives. Tell your mom she is not stupid, she is not gullible, she does not deserve this, and this is NOT HER FAULT. These people are professionals and perform scams for a living. She needs to be kind to herself right now. And you both need to hang in there with the knowledge you WILL get through this — many others before you have — and someday it will all seem like a distant nightmare. I promise.