Train services along the North South Line broke down earlier this morning (8 February) due to a track point fault between Sembawang and Admiralty.
SMRT’s statement and apology
[UPDATE North-South Line, 8 Feb, at 8.11am]:
On 8 Feb at about 6.45am, a track point fault occurred on the North-South Line between Sembawang and Admiralty MRT stations.
Our engineers have been deployed on site to recover service.
Train services are available, with trains moving at a slower speed between Woodlands and Yishun stations in both directions. Free regular bus and bridging bus services are also available between those stations.
Commuters are advised to add up to 20 minutes’ train travel time and to take alternative routes, such as the Thomson-East Coast Line to get to the city area.
Please follow the official channels for updates.
We are sorry to affect your morning commute.
Updated statement
[UPDATE North-South Line, 8 Feb, at 12.00pm]:
Our staff are working hard to rectify the track point fault.
Commuters are advised to add at least 25 minutes’ train travel time and to take alternative routes, such as the Thomson-East Coast Line, to get to the city area.
We seek your understanding as we are working to recover regular service. Thank you for your patience.
Final update
[UPDATE North-South Line, 8 Feb, at 1.45pm]:
Regular train services have resumed by 12.47pm, and free regular and bridging bus services have ceased.
A track point fault occurred this morning, which required our staff to physically check, troubleshoot and remedy the faulty point machine. A point machine is used to control train movements at rail junctions when trains move from one track to another. It is important that the point machine is fully functional for the safe operations of the train. For safety, once the fault was detected, trains moved at a slow speed of 5kph, resulting in commuters being advised to add 25 minutes’ train travel time.
To rectify the fault, our staff went onto the track to investigate the issue. We also deployed more staff to assist service ambassadors to manage the peak hour crowds at affected stations.
We would like to share that this is unrelated to the North-South Line track fault incident on 6 February.
Thank you for your patience and understanding. We apologise to all commuters who experienced longer travelling time today