A train fault occurred along the Thomson-East Coast Line (TEL) during the peak hours of 7 March in the evening, at the Orchard MRT station heading towards Woodlands.
It resulted in an additional travelling time of about 25 minutes for the commuters trying to make it through the peak hour rush.
SMRT said in a statement that the train fault occurred at about 4.40pm, and they immediately activated their staff to recover the service.
The defective train has also been withdrawn by SMRT for investigations, as SMRT issued an apology saying they are “sorry to affect your evening commute”.
SMRT’s statement on Facebook
[UPDATE Thomson-East Coast Line, 7 Mar, at 7.28pm]
Train services have resumed. Free bridging and regular bus services have ceased.
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[UPDATE Thomson-East Coast Line, 7 Mar, at 6.31pm]
On 7 Mar at about 4.40pm, a train fault occurred on the Thomson-East Coast Line at Orchard station towards Woodlands.
Our staff have been activated to recover service. The defective train is being withdrawn for investigations.
Train service towards Gardens by the Bay has progressively resumed.
We are making in-train and station announcements to inform commuters of additional train travel time of 25 minutes between Woodlands North and Gardens by the Bay stations.
Free regular bus have been activated between Caldecott and Gardens by the Bay stations in both directions. Commuters are also advised to take alternative routes.
Please follow the official channels for updates.
We are sorry to affect your evening commute.