In a recent incident in Malaysia, a hotel guest found themselves entangled in a financial dispute with a hotel. Two days after checking out, the guest discovered a substantial charge of 2000 Malaysian Ringgit (approximately 572 Singapore Dollars) on their credit card. The reason behind this unexpected deduction? Alleged smoking in a non-smoking room, specifically in the bathroom.
The Hotel Guest’s Experience
The guest took to Facebook, sharing a detailed post about the ordeal. Accompanying the post was a photo depicting what appeared to be cigarette ash on the bathroom floor. Expressing surprise and disbelief, the guest narrated the hotel’s accusation of smoking in a designated non-smoking room.
The Hotel’s Allegations
The hotel, it seems, penalized the guest for violating their no-smoking policy. The penalty amounted to a hefty 2000 Malaysian Ringgit. This raised eyebrows and questions not only about the legitimacy of the charge but also the hotel’s approach in enforcing its rules.
Guest’s Defense
Responding to the allegations, the guest vehemently denied engaging in any smoking activity within the non-smoking premises. Emphasizing a health-related reason for abstaining from smoking, the guest refrained from disclosing specific details about the hotel, adding an element of mystery to the narrative.
Financial Repercussions
The guest’s shock reached its peak when they discovered the credit card charge. The financial consequences of such an unexpected deduction raised concerns about the transparency of hotel charges and the potential impact on unsuspecting guests.
He only found out about the RM2000 charge to his credit card after he realised that his card had maxed out it’s credit. Meaning the hotel did not inform the man before charging the “fee”.
Legal and Ethical Questions
This incident sparks questions about the legality and ethics of hotels charging guests without prior notification. The concept of hidden charges comes to the forefront, prompting a critical examination of the hotel’s actions because Malaysia Boleh