To whom it may concern
The florescent tube of the corridor light outside my unit has gone out and my wife has made a call to your office on Dec 4 2017, to get the light replaced. As per the lady who attended to the call, someone will be sent down to get it fixed.
Two weeks passed and nothing has been done, so my wife called again on Dec 21, and the same answer was given to her by the lady who took the call.
Till today, Dec 28, the issue is still not resolved, so I called your office and the lady who took the call(she told me she had been attending since our first call), told me that Mr Zhang Xin in charge of managing the electrician, so she has to check with him why the electrician wasn’t sent down to get this fixed, when he said it will be done.
Is this what we are paying conservancy charges for – public fittings broken and not attended to when residents lodged a report? It’s such a joke that we as residents, have to follow up more proactively than you guys in the public service. If you guys can’t even get this small issue fixed with timeliness, I wonder what’s going to happen if there are more serious building damages.
And if you guys hired this Mr Zhang Xin as your sub-contractor, he and his team, being so irresponsible, should be removed!
Mr Lim
Resident of Fernvale Foliage
(this feedback has also been sent through the official Ang Mo Kio Town Council feedback form)
Source: FB post by ‎Cyrus Loire