A netizen has shared a post on Facebook to raise awareness against alleged fraudulent transactions which happened to her on the FoodPanda food delivery platform.
In her post, she said that she was looking at her bank statement and was shocked to find many transactions with payments made to FoodPanda on her debit card even though she did not save the details of that particular debit card in her FoodPanda account.
Therefore, she wants to remind others to stay vigilant and aware of fraudulent transactions and urged others to check their bank statements frequently in case of such things happening.
She has also called the bank with regards to these fraudulent transactions and hopes that she will be able to get a refund on all the monies she had paid.
She ends of with saying that she had the same experience with Apple previously on another of her bank account and now it is FoodPanda’s turn.
Here is the post by the netizen
“Here to share awareness.
I was shocked to see I’ve so many foodpanda transaction which were not done by me. Please do check your bank transaction regularly to monitor for any potential fraud transaction.
I don’t even maintain my debit card in my foodpanda account. 😮💨
Called the bank to block and investigate the matter. Hopefully I can be refunded for the four deducted transaction. 😵
Previously, it was APPLE. Now its Foodpanda. Argh. Both different bank accounts 🤧”
Netizens comments
Netizen’s had made comments on the comments section upon seeing the reminder by the netizen.
Many shared their experiences with such transactions and here is what was said:
- I don’t even use Foodpanda or have the app in my phone, but the same thing happened to me. I called the bank, and they also advise to contact the merchant. So I reported to FP and they will investigate & refund money. So do check with FP too!
- Same for me for GrabFood. It’s been more than half a year and Citi bank (credit card) has not resolved it for me even after numerous follow up calls to them. They said I took Grab taxi. I have never linked my card and I have my own car so my data was probably stolen. Told them to trace the account, nothing. Terrible!
- It’s happen to me too. Every month Cold Storage will deduct my bank card without my acknowledge. Be careful guys.
- Always use the cash option. Never ever link your credit/debit cards to these apps. Saves me a lot of headaches all these while. Maybe that would work for you too
- Wah the guy everyday order same thing ah how come the prices all same one everyday
Image source: Pauline Poon/Facebook, Unsplash.com