MMI Montessori, the pre-school being accused by a parent for cheapening out on the graduation photos of their child in K2, has responded to the allegations.
Here is the statement:
“Dear All,
It has come to our attention that there was a post regarding our recent K2 graduation photos and we are saddened to see the situation being put-forth this way.
On 29 Nov, we had our students take their graduation pictures. Because we had our graduation gowns early, we brought our students down to have a casual shoot.
Student X’s parents had informed us that student X will not be attending school anymore (as the school year was closing) and thus would like to receive the photos asap.
We sent student X’s parents the behind the scene photos as the ones taken from the professionals were not ready for collection.
When they voiced out that the photos taken were not clear/up to standard, we accepted their feedback and offered a refund to the parents.
However, we would like to clarify that the pictures shown were not the finalized version of the graduation photos.
As seen from the past few years, we have always delivered proper and professional photos. As we are a school, it usually takes a few days for transactions to go through.
As educators, we work tirelessly to give the best to our students, and it’s very discouraging to read accounts like these online.
We are not here to apologize to the public or seek empathy. We simply ask that you extend grace and patience.
We are sorry that parents X had a bad experience, and we will continue to reach out to them in hopes that we can come to a mutual understanding of the situation and each other.
Regards,
MMI Katong Management”