A woman encounter an unfortunate incident that her grab account was used to deduct thousand over dollars.
Although, the amount has been returned no information has been provided to the victim on what was the caused.
The following is text from the victim’s Facebook post:
“🔥SCAM ALERT: DO NOT TRUST GRAB 🔥 DO SHARE! Today I’m shocked to be charged with a ridiculous amount of $2,680.53 at 07 42am on my credit card.”
“Called Grab and no explanation been made. After waiting for 9 hours, I called Grab again and the rep said that refund is on the way and no explanations or apologies are provided again.”
“Question: Is this a simple system payment error or a regular business practice to charge clients fradulent sum of money without the knowledge of clients?”
“What I learnt today is I will never trust Grab and their service.”
What do you guys think?