A man received a call from a scammer pretending to be from Singtel, he shared the dialogue between him and the scammer below:
I received a call scam call
scam person: calling from Singtel. there are many people using your internet. we want to fix to avoid such issues.
me: how do I trust you? are you from Singtel. the reason many scams calls going around. want to verify id.
scam: we will supply your Singtel security ID
me: how do I verify this ID?
scam : go to laptop -> windows button-> run-> cmd ->type assoc
me: did the same (it is a basic command – no threat associated with this command)
scam : verify singtel security id -> zfsendtotargxx=clsid\{ 8xxdcaxx-xx0a-11cf-8f0f-00c04fdxxxxx}
me: yeah perfect, it is matching. I trust you now.
scam: let me connect you with my senior security officer, he will guide you further.
me: sure
senior scam officer: hi my name is Sam. we have identified a security threat on your internet by people from Indonesia, China and us. is it your office laptop ? are you working from home.
me: sometimes I will do wfh or some times in the office.
senior scam officer: make a note of Singtel security IOD. do you have Teamviewer? I want to show what are all issues with your internet
me: I have suspect / let me engage Singtel customer care officer. let’s deal with this issue together with them as well.
senior scam officer: why do need the Singtel customer team?
me: it is my right to call them.
senior scam officer: it is my right to revoke your internet access.
me: please do so.
senior scam officer disconnected the call.
Similar scams
I received a call, claiming to be from ‘Singtel technical team’, it detected unusual internet usage from foreign ip address.
Asked whether internet slow recently, ask how many devices connected to the internet, ask to log in usage personal laptop, key in ctrl r, cmd, ask to verify a verification code only singtel can provide. show that there are foreign ip address found and using your internet. ask to key in gg.gg/singtel01 (Note: Phishing site. Do NOT click) but ended up show nothing and found suspicious then hang up the call.
Please beware of this. Hope that my story could help!