Starhub issued an advisory to their customers about the emergence of scams involving scammers pretending to be from Starhub and asking users to update their billing details within 24 hours.
Starhub’s scam advisory
Beware! “StarHub” SMS scam
Beware of a phishing SMS impersonating Starhub which requests that you update your billing details to a failed debit.
THis is not a legitimate StarHub SMS. Do not click on the URL like and delete the message immediately. Starhub will never proactively request for your billing details over SMS, voice call, or email.
Protect yourself by following these tips:
-Always verify the authenticity of SMSes or emails and URL links with the official websites or sources.
-Never disclose your personal details or OTPs to unverified sources.