Typically when one is stuck in the lift, they would call the number located near the button panel.
Due to power failure, a rescue operation was needed to save 3 people who were stuck in a lift at Woodlands.
Here is what SCDF said:
(26 April) at about 5.10pm, SCDF received a call for assistance at No. 1 Woodlands Road.
Upon SCDF’s arrival, a lift was found stuck between the 2nd and 4th floor (the lift does not serve the 3rd floor). There were three persons trapped in the lift.
As power could not be restored to the lift, rescuers from the elite Disaster Assistance and Rescue Team (DART) were activated for the rescue operation.
The DART rescuers set up a rescue system of pulleys and ropes on the 4th floor. This enabled two rescuers to rappel down the lift shaft, gaining access into the lift through an access hatch.
Each trapped person was secured in a rescue harness before being brought out of the lift using a ladder. A Power Ascender, a specialised portable battery-operated device, was then used to raise each of the trapped persons to safety.
After they were rescued, an SCDF ambulance crew assessed the three persons for injuries, but they subsequently refused conveyance to the hospital.
