The Singapore Food Agency (SFA) has announced the cancellation of the license of Sakura Buffet Pte Ltd, a catering company, with effect from 10 May 2024. This decision comes after the agency received several feedback on food safety concerns related to home-delivery catered meals provided by web-based businesses linked to Sakura Buffet Pte Ltd. The SFA investigations revealed significant food safety lapses, leading to the cancellation of the license to protect consumers from any further violations.
The incident
In late March 2024, the SFA received feedback regarding food safety concerns related to home-delivery catered meals provided by web-based businesses. These concerns included undercooked and mouldy food, as well as the presence of foreign matter such as hair and insects. The SFA traced these issues back to Sakura Buffet Pte Ltd, which supplied food to all the web-based businesses in question.
Following the feedback, the SFA conducted inspections at Sakura Buffet Pte Ltd’s premises from March to May 2024. The inspections uncovered several food safety lapses, leading the agency to cancel the company’s license. The SFA’s decision aims to protect consumers from any further food safety violations.
The SFA is currently conducting further investigations into the cases reported. Affected customers may pursue the matter directly with the businesses or lodge a complaint with the Consumers Association of Singapore (CASE) or the Small Claims Tribunals.
Conclusion:
The cancellation of Sakura Buffet Pte Ltd’s license serves as a reminder to all food businesses of the importance of adhering to food safety standards. The SFA takes a serious view of any food safety lapses and will take necessary action to protect consumers. It is essential for consumers to remain vigilant and report any food safety concerns to the SFA. By working together, we can ensure a safe and healthy food environment for all.