A netizen shared her story online about how she got refused for exchange for her faulty product.
On 30 May 2021, she went to a shop at Bedok interchange and bought a phone adapter and a screen protector. The boss of the shop told her if there is any problem with the product, she could come back and look for him.
When she got home and tried using the adapter, she found out that it was faulty.
A few days later, she went back and asked for a refund. The boss refused and insisted that there was no problem with the product.
HERE IS HER STORY…
“I bought the adapter and screen protection in this shop at Bedok Interchange on 30/5/2021 . When I bought and pay money the boss very happy and told me any happened come back i get one week quality . Then today i came back change the adapter coz that make my phone hot when I charge . My phone just bought on 28/5/2021 at singtel store . BUT he dont want change to me and said my phone get problems not the product he sell to me . I ask he sure 100% any product come out no problem- he don’t answer me . AND he said to me no change anything for me and nerve said i get quality when i buy from him . . So funny . No quality with new product when u buy on the shop ? . I get so angry when he said that . Ever he also dont be rich with $20 and God dont give lucky to bad person Pls carefully with this shop and this person .”
Source: Facebook Hana Chip Nguyen