A Facebook user, Anderson Soh, shared how the food that he was served on a Singapore Airline flight, was disgusting and called it worse than army food.
Soh, who was flying on SIA from Singapore to Bangkok, said in his Facebook post:
“Do you believe this food is served (on an) SQ flight… omg damn disgusting food… I thought I was flying with budget airlines, I think budget airlines Nasi Lemak even taste better.
It was a big difference compared to pre-covid… Very disappointed with SQ….”
A spokesperson for SIA responded to the man’s grievances, saying that it is part of their new regional economy class meal concept for short haul flights.
SIA said “This comes with a main dish and a dessert, and provides our customers with a greater variety of local Singaporean and international favourites using sustainable tableware.
SIA did not compromise on the amount and quality of the food in the new meal concept. We have swapped the traditional casserole for a paper box that holds the same quantity of food but is much deeper.
That way, our chefs have been able to introduce a greater variety of dishes to the menu including a wide range of Singaporean favourites such as congee, laksa, and gravy-rich mee siam that were previously not available in Economy Class.
The new regional economy class meal concept also supports our sustainability journey,” explained the spokesman.
The paper used in the main course box and cup are Forest Stewardship Council (FSC) certified, and bamboo cutleries are also provided to significantly reduce the amount of single-use plastics. The paperware also weighs 50% less than before, lowering fuel consumption and carbon emissions.
All of the waste is also brought back to Singapore and fed into an eco-digester, where it is converted into alternative fuel pellets.
We thank our customers for their feedback, and we would like to reassure them that we remain committed to providing an enhanced experience when they travel with SIA.