STAFF ASK FOR 6 MONTHS PAYSLIP, COMPANY CHARGE HER $300, $50 FOR EACH MONTH’S RECORD

Hi everyone, wondering if anyone here from HR could advise me on this.

Is it common for HR to charge $50 per month to process your past pay slips? e.g records from Jan 2023 onwards

I was just shocked that in order to get my pay slips for my BTO HFE application, I have to pay a total of $300. I am only requesting for PDF & $300 is a lot to me. Could it be because I have already left the company, hence the fee?

Another company of mine told me that I will have to wait for 2 weeks minimum since this is not their priority. They also made remarks via email about how I have the responsibility to get my pay slips while I was still with them – and not after the months have lapsed.

This leads me to another question – are we not allowed to request for our payslips after leaving the company? Is this considered as a ‘favour’ to us? I am really confused because I need the pay slips for legitimate reasons but I’m faced with such challenges.

Thank you so much to whoever is able to share their experience/knowledge.

Edit: Just to add on, it was a part-time job. HR did not issue any payslips to all part-timers. I did not have plans to apply for BTO back then, else I would have already asked for the payslips in advance.

Netizens’ comments

1. Under the Employment act, employee must issue payslips to all employees within 3 days of salary. If there is evidence this wasn’t done (e.g. No emails, you cannot access system etc) tell them that you will report them to MOM that they have violated the act.
   No need to give them face. If they dare to charge you $50 per payslip, have the guts to threaten reporting them to MOM.
   (edit: used to work in HR, staff, job seekers and ex staff ask us all kinds of stupid things….. Your request is completely doable and will take less than five minutes to generate unless they don’t own computers or never prep your payslip in the first place)
2. I never even get payslips from my companies. Honestly working for small SMEs in Singapore is torture if you want things to be done in order.
3. Next time before you leave, please remember to save your payslips. It is uncommon for folks to return to their former companies and request copies of their payslips. HR folks would have to perform an extra task.