Screenshots of an incident were recently uploaded on the popular forum HWZ which shows how a waiter attacked a female customer before trying to make her sleep with her. The incident was also posted on the review page of the bar in Google and the victim gave his side of the story.
Here is the full story.
“Dear whoever this may concern,
The reason for writing this is to lodge a complaint against one of your staff, an indian man named Zach, who got physically and verbally abusive with my group of friends unprovoked.
My friends and I were patronising your prinsep street outlet yesterday when at about 10.15pm, Zach came up to our table and informed us to leave as the bar was closing. While my friends were preparing to leave, Zach started picking a fight with one of my friends for no apparent reason. He accused my friend of being rude to him when nothing was even said. He was being extremely rude and demanded for us to leave in 3 seconds even though there were still other people in the bar, and we were already preparing to leave.
He was also being very verbally abusive, threatening to slap my friend etc. When I was trying to get my friend to leave, he grabbed the back of my neck and shoved us to the exit. Keep in mind, I was trying to diffuse the situation by getting everyone to leave and did not say a word to Zach at all. He hurled vulgarities at me as well.
When we left, we went downstairs and Zach followed us. He continued being verbally abusive and kept challenging my friend to fight him. We were apologising to him as we just wanted to leave but he did not want to let the matter rest. He started saying extremely ridiculous and inappropriate things like he will only leave us alone if we buy a bottle from the bar or if one of my girl-friends slept with him. He then got physical and punched my friend’s face (he has a mark on his face to prove this) and grabbed and threw my girl-friend onto the ground.
This was a very traumatic experience for all of us as we have never ever gotten such treatment from a service staff in a bar before. He was clearly drunk and not in the right state of mind. I had to get one of your colleagues to come and diffuse the situation. Before that, a few of them were already there and left halfway when he did not want to listen to them. So this is how the rest of your staff treat your customers when they see that their colleague is harassing them? I am very appalled by the lack of professionalism displayed by your staff at prinsep. What’s more shocking is that he got physical with us, which is extremely unacceptable.
We have contacted the police regarding this and would like to make this incident known to your management, for your consideration of what to do with this particular staff. Needless to say we will not be patronising any of your outlets anymore.
Thank you for your time.”
The bar has since apologized and given a statement to say that the waiter has since been suspended.
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