The patient visited a Medical clinic and was later conveyed via an ambulance at the Mall’s pickup point.
The following letter was sent to the tenants, (In case it’s too small to see, you can scroll further down)
ADVISORY OF THE NOVEL CORONAVIRU5 UPDATE (2019-nCoV)
We wish to notify all tenants that Mall Management was alerted to a suspected case of the 2019.nCoV virus at West Coast Plaza, on Monday, 27 January 2020.
A patient visited one of the clinics at West Coast Plaza with mild flu-like symptoms and as a precautionary measure, the clinic had arranged for the patient to receive further checks at the hospital.
The patient was promptly escorted out of the Mall to a Ministry of Health’s appointed ambulance and we have thoroughly disinfected all common areas thereafter. The patient is currently under quarantine in the hospital while waiting for test results. We are actively monitoring the situation and will provide the necessary updates once we receive more information.
Further to our initial advisory dated Fri, 24 Jan 2020, we have implemented the following precautionary measures.
Advisory posters have been installed in high traffic areas. Sanitizers have been placed at Concierges, malt entrances and other key locations. Increased frequency of cleaning of all common areas within the building with disinfectant solutions. Regular temperature readings will be taken for all management staff and our contractors. in the event of suspected cases, an area has been identified to be used as an isolation room. We advise all tenants and staff to remain vigilant and practise the following general preventive measures recommended by the Ministry of Health:
Practise frequent hand washing with soap (et before handling food or eating, after going to the toilet, or when hands are soiled) and carry hand sanitizer and use it if you are not able to wash your hands.
Avoid touching your face as viruses can be transferred from the surfaces to your hands to your mouth and nose as well.
You may consider wearing a surgical mask in crowded places and avoid close contact with persons suffering from acute respiratory infections (e.g. someone who Is coughing) and if you are attending to someone who is ill, wash your hands with soap afterwards.
Avoid contact with live animals/poultry. If contact has been made, thoroughly wash hands with soap. Adopt good food safety and hygiene practices and avoid consuming unpasteurised milk, undercooked meats, raw fruits and vegetables (unless they have been peeled), or unsafe water.
Cover your cough or sneeze to avoid transferring the virus to others.
Individuals should wear a surgical mask and seek medical attention promptly if they become unwell with fever and cough which are more than mild while travelling in or if they had recent travel history (within 2 weeks’)