Facebook user May Mắn shared how she had placed an order for a smart phone from a seller on Lazada, and she received a black straw instead.
She added that she tried to initiate a refund, but the seller allegedly asked her to “return the item for verify (sic)”.
She also added that she has since lodged a police report against the seller for the perceived scam.
May said that she has complained to Lazada but is still waiting for their response, as she shared screenshots of other customers’ reviews.
Several users complained on the seller’s listing page, saying that they also received a straw instead of their phones as well.
May’s post on Facebook
Bought a phone in Lazada and the seller delivered a black straw, initiated a refund and seller ask to return the item for verify, complain to Lazada and still waiting for the slow response.
Obviously it is a scam, few buyers experienced same issue as seen on review page. Seller still not banned. Police report done. Please be alert and shop with care.