Facebook user Claudia Lau shared how she has been charged $200 per month for the last 4 months and found out that a free sim card was issued to her, but it was allegedly picked up and used by a stranger.
Here is what she said
For 4 months now, I have been charged $200 a month on my StarHub bill. This was intended for my mom, and my mom don’t use youtube, neither does she game (i mean whose mom games??), so theres no way she’s gonna be using 10-20 GB of data on a monthly basis.
Now that Im looking at the bill, i called Starhub only to learn that a free sim card was issued to me which I didn’t receive, and when I called *phone number redacted*, its a domestic helper by the name of *name redacted* who picked up.
Problem 1 – I didn’t ask for a new sim card, how can Starhub just issues a sim to me??
Problem 2 – If Starhub insist that I be given a new sim, why is so that *name redacted* is using it? Why did i not receive it?
Problem 3 – who is *name redacted*??
I didn’t receive this sim card, I shouldn’t be paying for someone else’s bills.
Hence I have to call this fraudulent charges:
08/06/22 – 07/07/22 – $119.50
08/08/22 – 07/09/22 – $139.00
08/09/22 – 07/10/22 – $140.00
08/09/22 – 07/10/22 – $100.00
Am not paying for this. Waiting for these answers:
1) why is *phone number redacted* belonging to me, and not with me but with *name redacted*?
2) When is Starhub gonna suspend this number
3) When is Starhub going to cancel this charges on me.
Sharing so that you wont be the next victim
