I’ve never been this MADDDDDDDDD!!! Sorry this post is abit too long.
My husband wanted to bring us out for dinner so I told him that I felt like having Chilli crab.
So he was like, ok let’s go to 89.7 Supper Club Changi, it’s been sometime since the last time we went there. Prolly years ago.
At the restaurant:
Me: brother how much is the chilli crab?
Waiter: we don’t have small size anymore only got medium size. And it’s $38.
Me: that one can eat how many people?
Waiter: maybe just one person. You buy 2 crab la..
Me: no la I will just get one if we want somemore we will order again.
Waiter proceed to take our orders and then.. here is where the story starts..
The food came and the portion was huge!!
The Waiter stand beside me and was looking at the crab and I told him ” Brother.. this one you say 1 person eat??? It’s a alot I cannot even finish” He didn’t reply me and jus walk away.
So I started to eat.. After 5-8 mins, he came and said ..
Waiter: sister .. you ask for one & I key in one crab but the chef make wrong la he give you 3 crab.
Me: no wonder it’s alot. I can’t finish this. So it’s not my fault right? (I just wanna be clear)
Waiter: no no not your fault. Its their fault. It’s ok la sister u pack and bring home.
Me: nobody is going to eat. You want? I give you lah you eat.
He refused politely.
So we continued eating..
The next two minutes he came back and I assumed the chef was not happy that he asked me to pack .. he then said..
Waiter: sister I have to charge you for 3 crabs because its already served and the amount is $110.
I’m like whaaaaaaat!?!?!?!?!
Me: I’m not going to pay for that. I ordered 1. You gave me 3 why I need to pay now.
Then he go back and check with the chef.. we can see that the chef was like scolding him or something and its not even his fault either..
And then he came back again and said ..
Waiter: sister.. total is 110 and he said u take all la pack he can give you $80.
Me: first of all, it’s not my fault that you guys gave me 3 crab. Secondly, I’m not going to pay for that $80 cos I don’t want to bring back cos its a wastage as nobody is going to eat. It’s not about the money, it’s about who wants to eat?!
Waiter: but you can see there’s 3 crab you should have call me.
Omgģggg I got no appetite to eat this crab anymore cos this waiter is full of Crap!
Me: how am I suppose to know???????? You were standing beside me when the food came you can stop me right there and then but you didn’t. How is it my fault now.
I tell you what, you go and give the chef this 2 crab I will only eat what I ordered.
So he took my plate away for a good 10 mins. By this time, my Mantou already cold and I’ve got no mood to eat anymore. He came back to us without the plate.
Me: Where is my crab?
Waiter: You already eat 3 crab leg how come you don’t know there’s 3 crab.
At this moment i was like Ya Allah give me patience..
Me: Who counts how many crab legs are there before eating ????? How does it matter how many crab legs are there .. i ordered 1 you served 3. This got nothing to do with me. So now, where is my crab?
Him: your crab finish already because you have eaten, only left with gravy.
Me knowing myself, I know it’s time for me to walk to the chef and tell him off. But I didn’t want to make a nuisance cos beside my table was a group of couples staring and and watching this whole drama. Later for nothing my face masuk stomp pulak.
I told the waiter I wanna speak to the chef. He was like no no he will come out. End up he didn’t. So I told Ben let’s pack whatever we ordered and I’m going to pay for only one crab. I can’t continue.
Family night turned out to be so crappy. Crappy service recovery!
Full of CRAB service!
If the service was there, out of goodwill I might have even considered paying for the additional but not when halfway eating my plate is taken away, and somehow it’s made to seem like it’s our fault.
