A Facebook user, Effa Khalid, shared how she ordered a 3kg shoe rack, and ended up receiving a pair of dishwashing sponges instead.
Here is what she said
Does anyone have any problems with J & T recently? Customer Service like abit lost but replied to my enquiry.
But the rider was a bit rude and asked me to listen to him when i was explaining.
As a customer, who ordered a 3kg shoe bench plus rack, how the heck do u not know how we feel the shock when what was delivered by you was a pair of dishwashing sponges.
Of course you got proof u send us the item already but we have to ask the seller also how come a shoe rack can become a pair of sponge?
but how can u ask me to close case somemore when the merchant havent even reply back to me? Siow. Wanna laugh and cry at the same time.
Crazy times.
