Working as a front desk staff definately isn’t easy.
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Regardless if your personally having bad day, you always have to put on your best smile and attitude as your at the front line and your representing the company that you are working for.
Keeping a cool head especially meeting up with a disgruntled customer may seem to be a challenge, but this staff in a bank did just that.
Facebook user Raven Qiu had shared this video in a Facebook group with the comments:
“Heard working in front line actually not so easy especially when come to customer service that every customer are very important to us- OCBC”
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