Facebook user YangHui Liu shared how she placed an order with Perromart for some cat litter on 7 January earlier this month.
However, she claimed that she has allegedly still yet to receive the items that she ordered, and when she contacted them, they told her that they would get back to her but allegedly didn’t.
She added that she tried calling them but their line was purportedly blocked as well.
She also shared some screenshots of other customers complaining about their missing orders as well, on the pet shop’s Facebook page.
Some netizens also accused the pet shop of deleting their comments.
Here is what she said
I have bought my cat litter on the 7th Jan 2023, till date still have not receive my item. Email and comment on their FB with order ID, say they will get back to me but did not, tried calling them but their line was block.
Thinking i can stock up my cat litter and get it changed before Chinese New Year as i have only left with 2 packs.
Realized alot of the customers did not receive their items too. @Perromart.SG keep posting on Facebook but not fulfilling orders.
People who are thinking of buying from them, pls think twice. Now i have to order my cat litter from other resources and wait for Perromart to fulfil my current order.
It is very irresponsible for merchants to have such high orders not fulfilling. All the comments can be seen on @perromart.sg facebook.
