A netizen shared how she saw a listing on Carousell advertising staycations at 5-star hotels at cheap rates, with the prices being as low as $294 per day, according to STOMP.
He saw the seller’s reviews and trusted her, and he then booked a 3 day and 2 night stay for 29 January to 30 January, paying the full amount of $818 via PayNow.
The woman then sent him a confirmation email as proof of his hotel booking and even gave him her contact information, telling him that he can “call or text me anytime, I will standby for you anytime until your stay ends.”
But when the day of the staycation arrived and he went to check in at the hotel, he was told that the reservations has not been paid for, and he ended up paying for the room (again) out of his own pocket.
The Carouseller who sold him the staycation, then refused to give him a refund and went MIA, but he could still see her being online on Carousell.
The netizen confronted the woman on Whatsapp, and she claimed to be a victim too and apologised, promising to give him a refund.
She told the netizen that there was “no need to corner me until like this”, and she then stopped responding to the netizen’s messages, and removed her Carousell profile.
The netizen then reported the incident to Carousell and the police, and the Singapore Police Force confirmed that they are investigating.