A netizen, Esther Ang, who recently stayed at a hotel situated in central Singapore, somewhere in Bencoolen Street, shared her unsavoury experience at the hotel on Google Reviews, which she describes as being haunted.
Besides the creepy incidents that she experiences, she also lamented the sub-par customer service by the hotel staff, as she rated the hotel 1/5.
Here is her Google Review
This hotel is haunted (room 801) and the hotel male wear glasses front desk got attitude issue.
One the first day the front desk wear glasses staff purposely changed our room from room 301 to room 801(haunted room), at first we thought high floor is good.
But when we went into 801 we felt the chills, the room is colder than 301. First creepy incidents in 801 is the bible book is right on bedside table with light shining on it which is weird (normally in hotel the bible will be in the drawer).
Second creepy incident, is tissue stuffed inside the fish eye on the door.
Third, which is the most creepy thing, one night when my bf looked through the door gap from the toilet he mentioned that my face looks greyish.
On top of the 3 creepy incidents, on the 2nd day my allergies also triggered badly. So we went to pray and request for room change, and we ended up staying in 301 (which feels so much safer).
On our checked out date we mentioned to the staff that their staff and facilities got issues, and the staff gave us a customer service kind of and end with a smile to us and said “life is precious”, which means that they know that the room is haunted and have us changed into the room 801.
Staff issue:
1) no privacy, we forgot to sign the attendance book he need to call to our room to ask us to come down to the lobby to sign the attendance book.
Room issue:
2) the kettle all rusty
3)the bed no spring