A video emerged online showing a woman stealing another customer’s food order from the counter at a restaurant in Paya Lebar Quarter (PLB).
According to TungLok Group on Facebook, they said that the woman had allegedly taken another person’s takeaway order but they didn’t call the police, instead choosing to warn others about the incident instead.
TungLok said in a Facebook post on Sunday that the incident happened on 22 April at a restaurant called Duckland, which sells dishes with duck meat in them at PLQ.
In the CCTV that was shared, delivery riders could be seen appearing to be waiting at the front counter of the restaurant and waiting to pick up their orders.
A woman wearing a black shirt and black pants then enters the frame sporting a black mask and carrying a black bag, as well as holding onto a plastic bag and walking into the restaurant.
She then moved behind one of the delivery riders who was waiting, before walking in front of him and appeared to bend down to pick up something.
Throughout the video, she didn’t speak to any of the staff members at all, and she then emerges with her brown paper bag in hand that she wasn’t seen with when she entered the restaurant.
The woman then nonchalantly walks away from the scene with her loot in hand.
Speaking to Shin Min Daily News, the senior vice president of TungLok’s marketing and corporate communications, Ms Carolyn Tan, said that the package that the woman took contained half a roasted duck and a sliced duck that was worth about $86.18.
The package was ordered online by a customer who was coming to pick it up at the restaurant, and staff members only realised it was gone when the customer reached the restaurant.
The staff then prepared another one for the customer.
Tan added that this was the first time their restaurant faced something like that since they opened the restaurant back in August 2019.
They said that the pick up area is close to the cashier counter and their workers are usually able to monitor the food orders that have been left there.
But on the day of the incident, they were shorthanded due to that day being a weekend and the Hari Raya Puasa season and the workers didn’t notice the woman.
Tan added that the incident wasn’t too serious, hence they chose not to make a police report and instead posted it online to remind and warn other F&B establishments about such incidents.