Saw someone post about foodpanda so i’ll post my experience. I had 2 horrible experiences with them back to back.
Ordered Mcdonald’s on 10/12 and they gave me and entire wrong order. I ordered the hawaiian burger with potato pops and some reason i got mcspicy with normal fries.
I contacted foodpanda customer service for refund for my meal as mcspicy meal is lower the price of the meal of hawaiian burger and only refunded me $4 out of the $12 market price but after persistent chasing, i got back my $12.
The next time i order is through pandamart. I got the new hagen daaz red velvet ice cream and ben and jerry’s new mint ice cream.
Since it’s seasonal flavours, why not try them? I waited close to TWO HOURS for it to be delivered cause for a solid hour it said OTW.
When the items came, I only had the red velvet and mint is nowhere to be seen. All we had was a piece of paper telling us to get a refund (but why can’t they call me and tell me it’s OFS instead of waiting 2 hours before finding out myself).
Again i contacted customer service in which they say the WONT BE ABLE to refund me my $15. I was so infuriated by that comment and demanded for my money since I didn’t even receive my order which i paid for, and be glad i’m not even complaining about the insane 2 hour wait.
Never had any experience like this before and never will I use foodpanda again.
