I got a text from ‘sgpost’ (no number) that I had a failed delivery attempt. i went to the website and it asked me to pay $2 for re-scheduling the delivery. i did. i put in the otp. after some time, it said payment failed.
Another otp was immediately sent to my phone when I generated it. it was so quick that i failed to see that a transaction of $3200 had already occurred and that you (my credit card bank) had sent the usual text to call them if unauthorised. I put in the new otp and the same process happened again. but this time, i saw the unauthorised transaction oF usd2000 above the new otp generated.
I called uob within 3 minutes.
It was only during this phone call that i was informed of the earlier transaction i missed. my police report was filed immediately that night and within hours an officer was assigned to my case.
i’m still trying to resolve these transactions with the bank.
When in doubt contact the Anti Scam hotline
If you have information related to such crimes or if you are in doubt, please call the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness. For more information on scams, members of the public can call the Anti-Scam Hotline at 1800-722-6688.