It was announced back in January 2023 that Singaporeans travelling to Malaysia will finally be able to use the Auto gate.
But it seems like the system that was implemented had a few major issues and resulted in even worse congestion for both Singaporeans travelling to Malaysia and Malaysians returning home.
Things to take note
A number of Singaporeans were stuck and unable to pass through the Auto gates as they did not register for the arrival card and ended up adding more congestion to the line.
A netizen pointed out that the process for using the Auto immigration clearance gate is not as straightforward as it seems.
Every time you want to go to Malaysia via land, air or sea you will need to register before using the gate. Meaning if you were to go to Malaysia every week you will need to register every single week. (Or everyday)
Take note of the text highlighted in yellow
*Please note that your trip must be within 3 days (including the date of submission)
Example: If you are travelling on the 1st of April you only can submit the form on the 30th, 31st of March and on the 1st of April itself.
How to register:
The following is the link to register your Malaysia Digital Arrival card (Please read the above on how and when to submit before registering).
Other information to take note
Please ensure that your passport is an E-passport and it has at least 6 months of validity before travelling.