In a significant move, the Singapore Food Agency (SFA) has decided to suspend the license of Ya Kun Family Café, located at 1 Jurong West Central 2, #02-K1/K2, #02-K4, Jurong Point, Singapore 648886, under the Points Demerit System. This suspension, lasting two weeks from 13/12/2023 to 26/12/2023, comes as a response to the accumulation of demerit points and specific violations committed by the licensee.
Reasons for Suspension
The decision to suspend the license is based on the licensee amassing 12 demerit points within a 12-month period. The accompanying fine of $800 was imposed for offenses such as the failure to keep the licensed premises free of infestation.

Duration of Suspension
The suspension period is set at two weeks, encompassing the dates from 13th December 2023 to 26th December 2023, inclusive.
The licensee faced monetary penalties totaling $800 for the specific offenses leading to the demerit points. Such penalties serve as a deterrent and highlight the seriousness of maintaining hygiene standards.
Licensee’s Responsibilities
During the suspension, all food handlers working in the affected premises must re-attend and pass the WSQ Food Safety Course Level 1. This ensures that they are well-versed in the latest food safety practices. Additionally, food hygiene officers, if any, must re-attend and pass the WSQ Food Safety Course Level 3.
SFA’s Perspective
The SFA takes a stern view of such offenses, emphasizing the need for food operators to observe good food and personal hygiene practices continually. This action is in line with the agency’s commitment to upholding the Environmental Public Health Act.
Appeal Process
While the suspension is a stringent measure, the licensee has the right to appeal. Information on the appeal process, including conditions for successful appeals, is available for those seeking redress.
Reminder to Food Operators
This incident serves as a reminder to all food operators to consistently observe good food and personal hygiene practices. Engaging only registered food handlers is crucial to maintaining high standards.
SFA’s Commitment to Action
The SFA is resolute in taking firm action against anyone found violating the Environmental Public Health Act. This commitment underscores the agency’s dedication to public health and safety.
Public’s Role in Reporting
In the interest of maintaining high food hygiene standards, the SFA encourages the public to report poor food safety practices in establishments. Feedback can be provided through the online feedback form or by contacting the SFA Contact Centre at 68052871.
Maintaining Food Hygiene Standards
It is essential for members of the public to be vigilant and avoid patronizing establishments with poor food safety practices. The SFA relies on feedback to conduct follow-up investigations and improve overall food safety.
Conclusion
In conclusion, the suspension of Ya Kun Family Café highlights the SFA’s commitment to ensuring high food safety standards. This measure, coupled with penalties and mandatory training, serves as a deterrent and reinforces the importance of maintaining hygiene in food establishments.