More regulation is needed in the insurance industry
In my group of friends, there are 2 of them working as insurance agents, they are both in the same company but not working together.
I chose to buy all my policies from one of them because he is newer and I wanted to support him. The other friend has been working as an agent for much longer and seems so successful so I felt he doesn’t need my business.
Said senior agent did approach me before but I rejected him. But all is good, and we have moved past it.
The newer agent recently quit less than 2 years in this line. Now some random stranger agent is assigned for my policies. I asked my senior agent friend, from the same company, if he would take over all my policies because I don’t want to work with a stranger.
To be surprised, he rejected. Got agent reject client meh?! I asked why and his response was coz he doesn’t earn anything and still needs to do the work. Still has the cheek to claim that he is 100% honest because we are friends.
Can I complain to MAS and to the insurance company?
Such unprofessionalism. Refusing to take care of a client just because there is no commission to be earned, just because his sales is huat huat. Is this what insurance companies are teaching their agents? I asked for my friend because I dont want a newbie agent to service me.
Here are what netizens think:
- I think I need insurance from the cancer I got from reading this.
- Lol you sound super self-centred and entitled. If you’d thought so highly of this guy, you would have chosen to work with him in the first place.
- First 3 years got commission. After that near to zero. So no point servicing a client that u not earning commission. First 2 years ur “newer friend” already earned the commission.