A customer who was visiting ION Orchard accused a customer to repeatedly going to the shop to collect a free sample.
Here is the story:
“Went to ION Dior, this guy here accuse me of going before to collect a free sample. Which I didn’t even do that he continued to accuse me.
I want to do a purchase yet, the bad service delivery service just made me turn away from the counter. Till the very end no apologise from the guy. His colleague did apologise on his behalf then he again didn’t apologise.
Kept continuing to accuse me. He can take out the CCTV I didn’t even go before their outlet.”
Other customers with similar experience
Other netizens who saw the post said that the high end retail boutique stalls often have staff who think highly of themselves.
Netizen A: “Some of the staffs work for high-end brands are very attitude, they work for high-end brand but they think they are “Branded” too, especially if you didn’t dress up nicely. I had a bad experience with Dior BHG last time and I complained to DIOR Office until she get terminated.”
Netizen B: “Ion dior staff very attitude and rude one .. they will judge on your outfits before covid that time i step in the shop and i just take a look of the display lipstick the staff immediately come approach me v very rude attitude and mention that the lipstick cannot be try ! Just go to Sephora purchase will be better and some time Sephora got different promotion and can accumulate the points if u r Sephora member”
