A man shared his frustrations online about paying for a credit card.
Here is his story:
Does anyone know how to request for annual fee waiver on credit card which has already been CANCELLED?I had a POSB cc which was never used in the last year, $0 spending on it.
Annual fee come in on that card, I applied for waiver and also requested to cancel it therafter citing reason being that there is annual fee and I don’t use it anyway (I have another older active POSB card I use often and pay up on time anyway)
Posb cancelled the card alright, but DID NOT WAIVE THE FEES. Like why is POSB eating money when they have cancelled the card? POSB gets $200+ just because a customer holds onto this plastic card but never once utilised it?
I get that it’s like “service fee” and it was my choice not to use it etc, but I’d been using the other active POSB card for the longest time ever, 15 yrs or more. POSB used to be very humane and approved such annual fee waivers quite readily (is not late payment fee or finance fee.. never owed the bank any money).
Nowadays economy is bad until POSB has to cheat us of our hard-earned money in form of annual fee? Some more it’s soooo hard to reach any posb agents due to the top used reason “covid”. I guess covid spoilt all electronic communication devices in posb such that customer service team cannot work from home too?Anyone experienced similar case and could appeal for annual fee waiver again? It’s $200+ not $20+, quite a big sum for a small fry worker like me. It’s like 2 weeks worth of groceries/ half a month of subsidised childcare fees 
Editor’s notes:
Car park in car park never use, need pay insurance and road tax anot? Should have cancelled it earlier.