The automated customs clearance system at the Johor checkpoint, Sultan Iskandar Building’s Customs, Immigration and Quarantine (CIQ), will be closed for a month from today until 10 November.
The Sultan Iskandar Building posted on their Facebook that they will be carrying out autogate replacement and installation works at the checkpoint from 16 October to 10 November.
They added that the automated gates that are not being replaced will carry on being operational as usual, for “Malaysian citizens”.
However, they stopped short of mentioning how many automated gates will still be operational.
Alternate travel counters have also been arranged for manual clearance – counters 1 to 4 will be for Malaysians, counter 5 will be for seniors, disabled people, pregnant mothers and Malaysian PRS, while counters 6 to 18 will be for all passports.
The time taken to clear customs is also expected to be longer as a result of the increased number of people requiring manual clearance as a result.
Images source: @mitsueki on TikTok and Saravana Rao on Facebook