I personally don’t like to write complaints on Facebook as I think it’s unfair to the person being complaint. I have been a StarHub customer when it first started maybe about 18y ago. My home, company mobile, cable services are all provided by StarHub. Few days ago, I had a sudden surge in my data usage and I called in to StarHub to make an enquiry. This customer service agent, Mr Yong handled my call.

After explaining the situation to him, he said that it was my Apple App updating that has resulted in the sudden surge. He asked me to check if my phone settings allowed Apple app to update over mobile data. I checked and my app update over mobile was off. But he insisted that his computer was right and I could not dispute over this. I asked to escalate my problem to a senior in his team since he is unable to provide me with a reasonable answer. He said that he is the most ‘senior’ and there was no one I can escalate this matter to???!!!

He said I had to either pay for the excess data usage or buy a data bundle because it is my fault for not ensuring my phone settings are not set properly and there was nothing to dispute about. His computer system indicates that and fullstop.

Further investigations revealed that the suspect is believed to be a member of an unlawful society.

A 17-year-old man will be charged in court on 24 July 2018 for his suspected involvement in gang-related activities and voluntarily causing hurt to an 18-year-old man.

The 17-year-old suspect is believed to have punched the 18-year-old victim repeatedly during a gang-related confrontation on 7 February 2018 at a shopping centre located along Beach Road. Further investigations revealed that the suspect is believed to be a member of an unlawful society.  

Under Section 14(3) of the Societies Act, Chapter 311, anyone found guilty of being or acting as a member of an unlawful society shall be liable to a fine not exceeding $5,000 or imprisonment for a term of up to three years or both. Under Section 323 of the Penal Code, Chapter 224, anyone found guilty of voluntarily causing hurt shall be liable to imprisonment for a term which may extend to two years, or with fine which may extend to $5,000, or with both.

The Police takes a very stern view against gang-related activities, and will not hesitate to take action against those who choose to be associated with gangs or blatantly disregard the law.

Source: SPF

I am appealing for the car owner of Volkswagen SFY 9678Y who hit my car boot to come forward.

On 24/06/2018 at 12pm, I parked my car at AMK hub basement 3 car park. When I returned to retrieve my car a few hours later, I was shocked to see a dent in my car boot.

From my car’s video footage, there was this couple drives in at 1.30pm. After a few hours later, they were seen pushing a NTUC trolley back to their car. The trolley banged onto my car boot, causing the dent and they left at 4.10pm.

**POLICE NEWS RELEASE**
APPEAL FOR INFORMATION – Voluntarily Causing Hurt

Police are appealing for information on the subject shown in the images below to assist with investigations into a case of Voluntarily Causing Hurt at Sun Plaza shopping centre on 2 June 2018.

This woman is currently in Johor Bahru Kota Tinggi Hospital.

She is located on bed 24. If you know her please contact 0177584732

Thank you.

Please share and help her.

Bought items from NTUC online
1st June – Items delivered with discrepancy, call countless times no ans thus email to inform.

4th June – Received reply mentioning re-delivery of items and asked to indicate my preferred time slot. Have revert to them on my prefer day and time.