I hope you’re ashamed of yourself, making jokes out of grab drivers.

They’re just trying to make a living. He made my boy drive to the cemetery at this timing, choosing cash as the payment mode. I’m so pissed.

Facebook Post By: https://www.facebook.com/joey.jcube/posts/1467667493276274

I am looking for this driver!! he seduce my daughter this morning … damn rude!!! guys pse be careful of this driver … pakcik gatal ke???, cari lah makcik, asal cari budak2…you wait k !!!

Facebook Post by: Tiara Marsha Alkaff

This will be a a long story, free then read. It is about Taxi, U/G and passengers.

This is not against who right or who wrong, this is what’s happening to the transport industry now….

PHV had taken most of Taxi business, this is a fact, no doubt. Passengers are booking thru apps, very few are waiting on the streets, time have changed, I think we need to change as well.

Even hotels are affected by AirBnb, and many other apps which I didn’t know of.

JustGrab

We know most of the time the fare sucks, for both TD & GC drivers, every passenger is using it, even those staying in private estate are using it, either you accept the booking or you didn’t earn that low fare at all.

JustGrab takes 10% of the fare from Taxi & 20% from Car, for a trip fare of $10, $1 or $2 will go to Grab

Most of the time I don’t see any paxs on the streets, JG bookings non stop. $8 fare I take, I can take 4 calls in an hour, better than I go round & round for 30mins no fare.

Even in Orchard during slow hours, many taxis are queuing at taxi stands, many people, none are taking taxis, all are looking at their phones for G/U, Why? Price !!!
Taking a taxi in town will cost more than PHV, but when U/G surge, all will book taxi instead cause it’s cheaper.

As a passenger, of course I take the cheapest, true or not???

Summery

For Taxi Drivers

*FF & JG fare sucks, up to individual to accept the bookings or not
*JustGrab fare is low at night, especially after midnight, streets also no people, take that $20 better than $0 fare. Yes I know very low, but that $20 still in your pocket when you take it, still up to individual
*The trend now is passenger using Grabpay, promo codes, there is nothing we can do. Passenger will book from home, be it Taxi or PHV, they are so used to it, nobody will stand at the roadside except elderly.
*I tried taking short JG trips, still can manage though the 10% sucks, the road almost empty

For PHV Drivers

*From 1 July 2017, no PDVL cannot drive unless you have ATD. So you will be under LTA & SPF rules
*Please do not use Taxi Stand/Stop, fine $50, no points
*Do not cover your Decals, $100 + 3 PDVL points or more
* Children under 1.35meters will need child seat by LAW for PHV, $120 fine + 3 points
*Please la, you are consider working, wear something presentable.
*Many PHV drivers compare taxi vs PHV on the child seat requirement, why taxi no need, PHV need, write in for it.

Young PHV drivers to take note

*Have you wonder if U/G ban your account due to passenger compliant, what will happen to your rental car? Still need to pay rental till contract ends?
*Have you asked who will pay for the hospital fee for the passengers if you meet with an accident? Insurance pay how much? Insurance pays all? What about the balance?
*Have you asked what is your accident excess? $4000? Still need to pay rental during car repair?
*Do you know all expenses for your car including rental & petrol are not income tax deductible?
*Do keep half of your salary since PHV drivers can earn $7000 (https://www.google.com.sg/url…) for housing, you need to pay for house in the future, as PHV drivers have no CPF. You will need to down $47K for a 4 room flat with monthly payment of $2327, source from sg.finance.yahoo.com

For Passengers

*If next time PHV surge and you cannot get a taxi, do book a CDG Limo taxi, it will be much cheaper than a PHV. Booking fee of $10. Tel: 6552 1111
*Children under 1.35meters will need child seat by LAW for PHV, Taxi no child seat rules, please don’t say “Why last driver can, you cannot”
*1 PHV car only 4 passengers, children included. No more than 4 please
*For taxi, 2 children below 12 years consider 1 adult, taxi can carry Father, Mother, Maid + 2 children below 12 years.
*Bus stop is for Bus, not for any other vehicles to stop for drop off or pick up
*PHV cannot use Taxi stand/Stop, unless LTA change it to PHV/Taxi stand
*Have you wonder how much is your insurance coverage if you take PHV for hospitalisation?
*G/U giving promo codes, use it, as good as free ride. (Wondering who will pay the fare) As I said, one find day when Singapore left with only 100 taxi for non resident, we have to pay high price for private transport because U/G will control the fare instead of government.

Remember on 28 June 17 evening when MRT RED line was down, raining, how U/G surge, some need to fetch children from child care, in a hurry to go back,
a trip from
Capital Tower to Bukit Batok cost $53 on JustGrab
Scotts Rd to Changi Airport cost $51 on GrabCar
Tang Plaza to Marsiling $32 on Grabshare
NUS to Sembawang $50 GrabCar
Bishan to Montreal Dr $43 on GrabCar

Have people say if this goes on, many Taxi drivers will return key & do other jobs. There will be less Taxi, Grab will rule this small island fare, so by that time, if we are in a hurry, we have to pay the price. Less taxi, more demand, surge high high, passenger pay, which includes you and me.

This Singaporean lady named Tiffanie Ko bought a new iphone from me on installment plan but she cannot pay back full amount.

And after not paying for few payments I requested her to return the phone but she refused, stating that she sold away the phone already. Please make her viral so others will know and beware not to sell her anything on installment plan as she is out to scam anyone and everyone.

She will stalk carousell and similar online platform for victims. While still not able to make her installment payment, she called my friend wanting to buy an E-scooter and another rose gold color iphone. Seller on online platform please BEWARE of her scamming tactics to avoid being scam by her.

Facebook Post: Jenny Chen

“Hospitality was good rebonding is okay but the hair cut is worst then bad hair day. Paid $118 to end up with a haircut like native people. Im not a fussy customer but every customer hair is like a throne to them. Your hair dresser messed up big time”

Review By: El Syibli

With 80 1 star reviews, I’m surprised the Facebook page is still around.

What do you guys think?

“Dear Cabby If you see any PHV picks up inside LTA taxi stand I bay or illegal pick up anywhere else. You may whatsApp us @ 87775289 with the Photo, CLEAR veh no., Date, Time, Place.”

“We will help forward to LTA. PIs note: you may be required to sign an undertaking form and may have to appear in Court to give evidence, if required, TO. Fr: DA ”

What do you guys think?

I am deeply traumatised by the recent issue which we are facing for our Home Digital Line

The line had been down since 25th June, which my kids had been complaining about the line down. Without paying much attention to the issue, we thought that they could had dial an incorrect number hence the engage tone.

But on Tuesday, being sch reopen day, my kids wanted to update me on the activities in sch, the line could not be reach again. And having said that, it’s a routine that my kids call and update my husband or myself on a daily basis. And I found it weird when neither of the kids called. So, I called them instead, and they said they tried calling me and daddy, but both lines could not connect. It arose my suspicion on the line fault, as the wifi at home are still active.

And, they are able to receive incoming call, just the out-going is affected. When my hubby and I were home, we started to reset the modems, and change the telephone set, but the same error tone occurs.

We called Singtel custcare on the 27th June itself, and spoke to both the Customer Service Agent, and Technical support team. 1st of all, the Customer Service Agent, after clarifying our issues, refer us to speak with the technical team. And the gentleman, taught and went thru some troubleshooting procedure with my hubby, and said that there is no issue. And mentioned there is billing issue, that is resulting in the out-going call being barred, and we had to wait till the next day morning, for the billing team to be at work, then they could resolve the issue.

The Billing team did called me on 28th June @ 8.10am to inform the line down was due to out-standing amount in the acct, hence no going call is allow. At this point, I was still holding my cool, and trying to keep myself calm. I told the caller to check her records carefully before commending that we did not make any payment. she insist that there is no payment indicated on the system since 8th June till date. I was pretty piss off at this point, and told her that if there is no payment, this should affect my mio bundle package consist of my HP and Wifi at home, not just my home line. And, we had called Singtel on 22nd and they had confirm receipt of the payment. But, what is this saying of NO PAYMENT since 8th June? And caller mentioned, that payment made on 22nd June will only be updated on 23rd June, and mind you, I am speaking to you on 28th June and you say there is no record? Is this a service lapse?

After which, she run another round of check for abt 10min, and mentioned, payment was receive. And the most ridiculous part is, she mentioned that the line was not barred and all the services are active! so she re-divert me back to the Technical team for further action to be taken. Come on, I am a working mother, I don’t have all the time in the world to entertain Singtel on resolving the issues. By the time the technical support team called, I am on my way to a meeting and there is no way for me to check further.

In the night, after I am home with my hubby, we called Singtel again, this time round, the technical support went thru the whole troubleshooting procedure, and inform us to give him 24 hours to run check and decide whether there is a need to send a technician to check on the fault. and I had waited 24 hours with no solution, yet I am told to wait for 24 hours again. My question is, Is it Singtel do not keep records of the complain or feedback in the SO CALL SYSTEMS? We are going round and round explaining the dismay we are facing, and there is always nothing conclusive. Very poor service, very poor customer service agent that Singtel has. Being the biggest network company, our Singapore own brand, but the service is slow and ineffective. This is very disappointing. Being a Singtel user for over 10 yrs, but there is no solution.

And this morning, the first technical support whom we deal with on 27th June evening, he call up to check if the line issue has been rectified. We informed that the situation remains, and I was rather surprise that he asked if there is any follow up from his other colleague, which I mentioned no. I did check with him, don’t your record shows that I had called again last evening? He seems surprised and ask if any solution was given, I said no. And thanks for the follow up from him, he scheduled for technician for onsite checking this afternoon.

During the onsite checking, the technician mentioned this is a SINGLE RARE case which SINGTEL had never come across, he will need to report to Singtel, and check if there is any solution to resolve. And simply say that Singtel will get in touch with us again. My hubby further asked, how long will this take? Technician response is we will try to rectify within 1 day, but this is a NEW problem, and they had never experience it before, hence it might take days or weeks before we can offer the remedy to your problem.

Great, either within a day, days or weeks… Do you know how important it is for working parents like us to have a home line to be regularly in touch with our children? And what if emergency stuffs occurred, and they are unable to contact us, who is going to be responsible for all these? I had enough of all these waiting game. I called up the Customer Service agent at 2pm and spoken to Miss Rejoice, it seems that she is very defensive when I ask what kind of compensation is Singtel going to offer should they failed to resolve within today. Her reply is simply the technical team will revert to you within 8 hours, please wait.

Whose responsibility should it be, if there is emergency issue happening at home and the kids are unable to contact their parents? I need a response, I need to have temporary measure taken to avoid all the unnecessary, but Miss Rejoice insist for me to wait till the technical team call me for the solution. She can’t make the decision, and don’t what can be the next clause of action. Plus she mentioned my digital line service is free, there is no subscription fees, I mentioned to her, if I did not pay for my MIO BUNDLE, do you think Singtel will give me a FREE DIGITAL LINE SERVICE?

We took up the package is for the convenient sake, but in this case, it’s giving us more problem, and I am giving it a serious thought to terminate Singtel for the poor service. If your agents had poor product knowledge, do not put them on front line to disgrace our Singapore Brand. I need the line to be up asap, and if the digital line still failed, please look into providing a Analog line without any further delay at no extra cost. Anything could happen even within the next minute, I need to be able to connect with my kids at all possible time even though I am at work, please note the importance, and stop requesting us to wait patiently, I had been most patience for the last few days.

Fuming Customer,
Mrs Goh