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Thursday, February 9, 2023
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GANGSTER HAWKER MAKE CUSTOMER WAIT 2 HOURS AND SCOLD VULGARITIES

On 25/12/2022 Christmas Night. We ordered 1xSambal Stingray, 1x KangKong and 1xFuyong Omelette from Jiaocai Seafood located at Senja Hawker Centre.

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At first, the cashier told us estimated waiting time is about 30 minute.

At 8pm our food is not ready, so we approached the cashier and she said:“need 30 more minute”.

We understand as the store is quite crowded on Christmas night. So we went back to our sit and continue to wait.

at 8:50pm, Still nothing was served, not even an omelette. (How long do you need to prepare an omelette?) So we approached the store and asked them:“ How long more do you need to prepare our food? our children is very hungry, I dont think we can wait any longer, if our order is still not cooked yet, we would like to cancel our order and ask for a refund”

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Suddenly, the store man pointed his finger at me, and spoke to me in a very fierce tone:“ Eh jibai, you talk to me properly, you understand?” as if he is trying to pick up a fight.

Tbh, i was very shocked to hear that. We waited for almost two hour, not even a sorry was heard. When we asked for a refund nicely, the store-man suddenly turn “gangster style” and start to threaten people.

Then, he pointed to a sambal stingray and said :“your food is ready, you still want or not?”

After all that, we insist of getting a refund. And the store man refunded us very reluctantly while murmuring vulgarities.

Its a newly opened stored located at Senja Hawker centre. Singaporeans, be aware of the gangsters running the store.

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