My dad works as a grab rider and sometimes I feel bad for him when he shares all his stories from petty customers.
Once a customer purposely indicated the wrong work address. Dad tried to call but customer refused to pick up. He went around to look everywhere for the customer.
After a awhile he received a notification saying that order was cancelled. Customer then complained that my dad took too long to deliver and item was not received. Oh it was also a cash on delivery so yea.
Thank god my dad took my advice and took multiple screenshots of the calls he made to the customer and the messages sent and also his exact location based on the GPS, with a picture of the location plus Timestamp.
Grab wanted to penalise him but that saved him.
Netizens share their experiences
- I just accepted the job and the customer immediately asked “Where are you?”. Like bro, relax la restaurant also must cook your food right?
- when i did grabfood, there was this customer that messaged me
Customer: “ why are you taking so long?”
me: “ Sorry for the delay, restaurant is really busy please be patient”
Customer: “ Do u think its fine to take ur own sweet time when u are working for me?”
me: “ Theres nothing i can do about it as im just here to collect the food not cook it. Kindly use ur brain next time please:) ps. The world does not revolve around you”
Customer: “ dare to talk back??? i will report to grab for unprofessional behaviour. Good luck.”
me: * takes pic of the gate with his food hanged on the door with my middle finger out* “ Have a great fking day piece of shit:)”
quit the next day as i was gg enlisting HAHAHAHA