A netizen shared how he was “sneakily” charged extra by Circles.Life for add ons and when he informed them about the incident, they told him that they will remove the add ons and waive the fees.
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However, he shared that after 2 months, nothing was done and Circles.Life continued to deduct money from his bank account during the 2 months.
He wrote that when he spoke to an agent about the problem, the agent told him that it was his (the OP) fault he didn’t check.
The OP then shared how he was corresponding with a Circles.Life agent via chat, asking for them to remove his credit card details from their platform, the agent (Roy) then disconnected and left the chat, leaving him hanging.
Images source: Complaint Singapore Facebook
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