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Saturday, November 26, 2022
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INSURANCE AGENT TOLD FRIEND HE WON’T SERVICE HIS ACCOUNT AS HE’S NOT EARNING FROM HIM

More regulation is needed in the insurance industry

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In my group of friends, there are 2 of them working as insurance agents, they are both in the same company but not working together.

I chose to buy all my policies from one of them because he is newer and I wanted to support him. The other friend has been working as an agent for much longer and seems so successful so I felt he doesn’t need my business.

Said senior agent did approach me before but I rejected him. But all is good, and we have moved past it.

The newer agent recently quit less than 2 years in this line. Now some random stranger agent is assigned for my policies. I asked my senior agent friend, from the same company, if he would take over all my policies because I don’t want to work with a stranger.

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To be surprised, he rejected. Got agent reject client meh?! I asked why and his response was coz he doesn’t earn anything and still needs to do the work. Still has the cheek to claim that he is 100% honest because we are friends.

Can I complain to MAS and to the insurance company?

Such unprofessionalism. Refusing to take care of a client just because there is no commission to be earned, just because his sales is huat huat. Is this what insurance companies are teaching their agents? I asked for my friend because I dont want a newbie agent to service me.

Here are what netizens think:

  • I think I need insurance from the cancer I got from reading this.
  • Lol you sound super self-centred and entitled. If you’d thought so highly of this guy, you would have chosen to work with him in the first place.
  • First 3 years got commission. After that near to zero. So no point servicing a client that u not earning commission. First 2 years ur “newer friend” already earned the commission.
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