MAN BOUGHT CHEAP AIR TICKETS FROM CAROUSELL, END UP RETURN TICKET DON’T WORK

𝑩𝑬𝑾𝑨𝑹𝑬 𝑶𝑭 𝑳𝑰𝑶𝑵𝑺.𝑻𝑹𝑨𝑽𝑬𝑳 𝑨𝑮𝑬𝑵𝑪𝒀 @ CAROUSELL 𝑾𝑬 𝑮𝑶𝑻 𝑺𝑪𝑨𝑴𝑴𝑬𝑫

I AM LOOKING FOR OTHER VICTIMS OF THE SAID AGENCY, PLEASE SHARE.

I made contact with one of the agents of Lions’ Travel (AS1 – name is unknown) to get a flight back to Manila on November 24 to December 21, 2022 through Carousell. I paid them in 𝗙𝗨𝗟𝗟 for 𝗦𝗚𝗗$𝟭𝟬𝟯𝟬 for 𝟯 𝗿𝗼𝘂𝗻𝗱 𝘁𝗶𝗰𝗸𝗲𝘁𝘀 with the assumption that our transaction has been settled.

We managed to fly back to Manila on November 24. However, on our way back to Singapore on December 21 at the Manila Airport Terminal, we were stopped upon checking in at Scoot Airlines. Apparently, there were issues with our transaction and I was asked to pay them 𝗣𝗛𝗣 𝟱𝟮,𝟯𝟳𝟳.𝟲𝟰 (𝗦𝗚𝗗$𝟭𝟮𝟲𝟮.𝟱𝟱) for the 𝗙𝗨𝗟𝗟 𝗳𝗹𝗶𝗴𝗵𝘁 𝗶𝘁𝗶𝗻𝗲𝗿𝗮𝗿𝘆. I was compelled to pay for the tickets in order for us to take the flight back home.

I contacted the agent, AS1, as soon as I got back. They told me that they can only reimburse 𝗦𝗚𝗗$𝟱𝟭𝟱 (Not even half of what I paid in the Airport!). The agent even told me they would gladly meet me in court to settle the issue. When I agreed to get reimbursed for SGD$515, THEY STOPPED RESPONDING.

We subsequently learned that someone else has reported Lions’ Travel, and we are currently looking for other victims. I have filed my complaint with Carousell, DBS Bank, and Singapore Police Force but we still need more victims/witnesses to file for an official action against the person/ agency.

I am posting this for awareness! And hoping this could reach other victims as well so please share!!

ATTACHED ARE RECEIPTS OF THE TRANSACTION AND THE POLICE REPORT.