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Saturday, December 3, 2022
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MAN CHARGED S$200 FOR WITHDRAWING MONEY FROM OVERSEAS ATM DURING HOLIDAY

Hi,
Just want to share issue for everyones benefit.

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Last week I was holidaying at Vietnam.

On 12 Oct, I withdraw VND 3,000,000.00 from ATM by local Viet bank and I was charged SGD 191.19 ( this excludes additional fees of SGD 7 by DBS bank as overseas cash withdrawal) and same amount was debited from my SG bank account .

As credit card is not widely accepted in Hanoi (for hotels, you need to pay extra 3% if wish to pay by card) I withdraw another VND 3,000,000.00 on 13 Oct from ATM by HSBC bank and I was informed during transaction that SGD 193.76 will be charged (attached receipt).

But later, I noticed that actually SGD 201.10 (excluding additional fees of SGD 7 by DBS) was debited from my SG bank account.

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I called my SG bank on 14 Oct upon arrival at SG and they told me they can not help me because deduction amount initiated by HSBC bank. I have also wrote to HSBC to explain why additional amount (about SGD debited from my SG account.

In the mean time, based on this experience, I feel it is better to withdraw cash from local bank ATMs instead of international banks ATM

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