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Saturday, December 10, 2022
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MRBEAN STAFF ALLEGEDLY TOLD CUSTOMER “WHY NEVER TAKE OUT VOUCHER EARLIER, NOW I MUST RETYPE”

I was thinking for very long whether want to write here…I have given many chances, almost every time their staffs give attitude, especially when many orders from a customer(sometimes is my front customers) and they sure dont know how to key into system or key wrong then throw temper to say customer.

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This time is really bad attitude from the girl who is young n quite pretty malaysia girl. I ordered 2 porridge n 2 pancakes n “digging” the vouchers out from my bag and then asked her not sure the vouchers can be used or not.

She saw the vouchers and really scolded me in Chinese “why dont you take out your vouchers early, making me to retype!”

I just 忍着 (tahan),in my heart “ok, calm down … i bear it…” then i continue my orders. I never think she type type type then scolded me again leh, she said “u make the things so messy!!”

Really first time to see this kind of attitude to customer. The problem is the girl make herself messy leh or dont know how to key into system and how i know i need to take out to show you the voucher first before place order??…the end, I was waiting their packing, she throw my things in plastic bag at a side.

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After they packed all, she also never said it’s done or even a word then just throw hot n cold things together in a plastic bag then throw it at my front.

I dont know how mr.bean treat their staffs or the system is really so tough to use then make staffs got attitude and always working with black face and throw temper to customer if have many orders.

This matter really ruins my day…

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