A video emerged online showing a customer confronting a pet shop owner for allegedly selling them a bird that was sick and refusing to do an exchange or refund.
Here is the story:
“Bought on first day from *name withheld*
there were not much customers but after mentioning that i am purchasing the bird, the manager came to collect $ and pack it up
Even after requesting for guidance they walked off and did not bother to help me out.
Hence i brought it to 2 other experienced birdkeeper and the moment they saw it they were shocked that i had actually gotten a sick bird and they tried their best to help the poor baby bird out to save it.
After the baby is slightly stronger i brought it back to the shop and requested for assistance, however the manager was being super rude throughout sales & after sales service.
And not wanting to admit that it was his fault.
Only when SPF n AVS were involved he offered to take care of the bird and would call me when recovered.
But 2 days later this heartbreaking image was wat is received.
Sharing this to rise awareness.”
