Today someone called me. He introduced himself as Mr Ng Hui Wen from Arrival Experience, Airport Operations Changi Airport Group (Singapore) Pte Ltd.
After introducing himself, he contiuned to apologize to me. Telling me that they alr reviewed the footage. And say he has no reason to help him after what they seen on the footage. (Apparently they have this committee to handle the complain)
As i really felt the sincerity. I kind of forgive the taxi coordinator. Mr Ng contiuned with
“you must be interested to know what are the disciplinary actions taken against the taxi coordinator.
We have given him a stern warning as this is the 1st time we have recieved such complain against him. (Sounds fair. Cant be 1st time without warning just sack him? Everyone deserve a 2nd chance.)
We have also sent him back to have 2nd training. (He better pay close attention to what the trainer is gonna delivered.)
the whole team of taxi coordinator had been brief about this case and we make sure that they understand such behavior is totally unacceptable.” (A team of friendlier taxi coordinator coming our way! Yay)
I guess somehow i alr got the ending i wanted. Changi Airport did keep up to their reputation. I started to experience the difference few days back. How about you guys?
Had this all typed out while q-ing up at terminal 3. The place where everything started and the place where i decide to have this closure. 
😊