A netizen in Malaysia claimed that over RM11,000 was stolen from her credit card after an unknown user gained access as an administrator on her Facebook advertising account.
The victim has since made a Police report.
Here is the story:
Friends who have ads under Facebook, pay attention have more than 11 thousand stolen! Share the details here! Hope this can prevent similar situations from happening again!
I often advertise on Facebook, so I bound my credit card to pay. Without knowing it, a stranger’s advertising administrator suddenly appeared in my Facebook advertising background system. When I found out, it was too late. , has been stolen more than 11 thousand!
(My facebook account)
I have already turned on two-factor authentication for my Facebook account a long time ago. Simply put, if a stranger tries to log in, I will be notified! My questions began to come, the account was not stolen, how did this hacker get into my Facebook? Then how does he go to my advertising background to modify my settings? Is Facebook still safe?
(How did I find out?)
Citibank called and asked me, have I been abroad recently? I said no, they found out that the transaction was not being used normally and called me to inform me.
(About credit cards)
My understanding of the credit card is that the use of local merchants requires otp, and overseas merchants can directly post without otp, but they will still receive information notifications. Strange things have come, why haven’t I received any information? I asked the citibank fraud case team, and he said that it is possible that the hacker intercepted the customer’s information, so I couldn’t receive it. They saw that it had been sent to me in the background. (I have reservations about this, there is no data to show, you can say whatever story you want)
(Does calling the police help?)
Calling the police is a normal procedure that must be followed. There is no data to support my statement. What can I use to recover the missing money? Many people often say that calling the police is useless. Personally, I think the so-called useless may just be an error in the programming. After you get the report paper, there is still another process to go to. (I won’t say the details of the process here, because it’s too long, if you encounter the same experience, you can pm me and I can share)
(contact facebook)
I contacted the Facebook customer service, and they were very active in helping me. From live chat to email follow, they also called me several times to understand the situation. All these actions made me feel very comforted, thank you Facebook!
(my thoughts）
I knew at the beginning that I was blind, how could this happen, and what should I do? Who am I looking for to help me? After thinking calmly for a while, I began to have ideas in my mind. Now that the matter has happened, I have to face it, so I have arranged the entire recovery process and executed it one by one. I am very confident that I can do it. Get all this money back, I know I can do it! Because the real can’t be fake, the fake can’t be real!