Facebook user Farook Maricar shared how he bought travel insurance via Changi Recommends but then decided to cancel it because he has coverage from another insurer.
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However, he was allegedly told by Changi that there was no refund without a repurchase.
Here is what he said
I bought Travel insurance from changi Recommends, but decided to cancel as I actually have another coverage from chubb.
The reply to me was no refund without a repurchase and they claimed its under their t&c.
When I checked their t&c, there was no mention of no refund but instead a refund will be done subjected to an admin fee of $25.
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I would not have asked for refund if they had been honest from the beginning. Absolutely the last time I’m buying any services from changi Recommends!
Netizens’ comments
- So the customer service mentioned correct that it’s true no refund right? Because it’s less than $5. If you purchase a policy more than $30, they might reply to you differently.
- you shld just go to the small claims court with your proff of purchase ,you dont have to bear any cost to file claims right by posting this here ,the matter is not going to be resolved .
- you just want to have the best of both world. while already having the chubb insurance, why need to buy another.
